Problems with Acquisition and Implementation of CRM which is particularly important for any organization
Problems With Acquisition And Implementation Of Crm
Length: 6 pages (1650 Words)
Problems with Acquisition and Implementation of CRM
Proper acquisition and implementation of software is particularly important for any organization. ICS Services Pty limited has purchased the Customer Relationship Management software to integrate five of its product lines to ensure there is efficiency in handling customers, thereby realizing maximum profits for the organization. Also, the software will aid the company in dealing with operational challenges that have faced it since acquisition of additional product lines. However, the company is having a hard time implementing the software that is significant to the Managing Partner, David Green. Particularly, the problems may result in the company not realizing the return on investment on the purchase of the software.
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