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Write a paper report on the case study on a management dilemma case
Management Dilemma At Oasis Health Care Center Case Study
Length: 7 pages (1925 Words)
1.0 Executive Summary
The case study under review involves management dilemma at Oasis Health Care Center. The kitchen and cafeteria for the center provide meals to all the patients and staff and employs 30 service workers, part-time helpers, and cleaners. For the last ten years, the food services manager was Mrs. Cynthia Blanford. She was liked by the staff and created an amicable work atmosphere. Cynthia was an effective manager who connected well with the employees. The problems start after her death in a car accident. Her assistant was unwilling to take up the managerial position and announced her retirement. This led to a change of management with Ranjini being recruited as a new manager from the military. He found the work environment too informal and sought to introduce a formal workplace where everyone demonstrated respect for the workplace and adhered to the set time schedules. The work environment changed from a friendly atmosphere to one where the employees, the manager, and the supervisor do not cooperate. The report recommends that Mrs. Bianco, the former assistant to the manager, be consulted to a meeting between the kitchen employees and the managers. Despite being allowed to resign, she should also be requested to offer consultative services to the new manager occasionally.