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Management 5 Pages

Crucial Conversations Book Review

Question

Based on the material in the book “Crucial Conversations” by Patterson, Grenny, McMillan & Switzler, please respond to the following questions :

  • Provide a critical analysis of the book. Is there anything the authors failed to address? Is there something they describe that you feel is inaccurate?
  • Describe a workplace conversation (( i do NOT have a work experience but i worked with groups on projects )) that in your opinion resulted in a failed outcome. Draw on key elements from “Crucial Conversations” that you could have implemented in order to arrive at a positive outcome
  • Describe why these are important elements
  • Describe how they could have helped you reach a more positive outcome
Solution

Title: Crucial Conversations Book Review
Length: 5 pages (1375 Words)
Style: MLA

Preview

Crucial Conversations Book Review

1. What did you find to be most beneficial from this book? How do you think the content of this book will help your workplace performance?

The book provides comprehensive details of how to carry out effective dialogue in spite of the differences. It has instilled the necessary communication skills required for proper inter- relationship in the workplace. The authors outline how to turn ideas into habits and give various principles of changing styles under stress. Some of the principles include mastering the content, the skills, enhancing motive and building cues. The book outlines how to turn crucial conversation into positive results within workplace. There are two reasons that hinder turning ideas into action. These include unclear expectation on how decisions are made and failure to follow up the plan of action. Dialogue

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