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Comparison Of Quality And Business Excellence Programs



Provide a narrative summary in your own words of the article that you are requested to read. There is no particular word count for the summary; however, it should not be longer than one page. As with all summaries, yours should offer an overview of the paper in a way to help anyone who reads it to understand what it is all about without having to read it himself/herself.


Identify the key learning points in the read and analyze assigned activity. With key learning points, we mean the key ideas or concepts that are addressed in the document at hand. A list of keywords is not sufficient. Two articles may be very similar in their list of keywords (example: TQM and employee satisfaction) however they may have totally different if not opposing key learning points (one addresses how TQM leads to better employee satisfaction, while the other targets the impact of employee satisfaction levels on the implementation of TQM in a given company).


While you are reading, identify the relevant concepts to the session/s and insert them in the following space. Please do not limit yourself to specific quotes, rather try to extract the ideas from the article that relate to the topics and issues discussed in our sessions, and list them in your own words.


This is the most important section in your analysis. To complete it successfully, learner is to consider the following guiding steps:

Present arguments coherently , supported by evidence and facts to substantiate on why you may take a particular stance and/ or position towards a particular approach whether against or in     support of it;

Capable of bridging the gap between the theory and conceptual work with the application  under consideration.

In other words, offer your critical analysis, assessment and evaluation of the different ideas or arguments presented in the document while offering a argument in support of your position


How could you apply the subject matter from the article in a real business case? This may be related to your own work environment, but does not have to.  


What have you learnt? Critical thinking is about lessons learnt to be drawn from the analysis.

Please read the attached article then answer the questions :



Title: Comparison Of Quality And Business Excellence Programs
Length: 5 pages (1375 Words)
Style: MLA


Comparison of Quality and Business Excellence Programs


Business excellence and quality are important in most countries. This is because the two components recognize the excellence of performance and productivity in business. As such, promote productivity and quality. According to statistics, only 76 countries have award programs and regional awards. This study investigates the general characteristics of several global quality awards and models of business excellence. The write-up contains statistical analysis and qualitative gathering of data from several sources on award programing. The data from sources selected represents award programs across the globe. This paper, therefore, compares the awards in terms of the mission, values, eligibility, recognition levels, scores, and categories. Additionally, it will include the fact that, the awards are similar, although they have a few differences. Finally, the paper will contain recommendations for future research.


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